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Realtime Customer Reviews on Twitter

Posted: 07 February 2013
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I love shopping online, and like many people I visit review sites to read other people's shopping experiences. Lately through I started to get a bit frustrated with them, the reviews seemed to be out of date, biased or blatantly fake, and I started to look for something better.

When I couldn't find anything I decided to set something up ourselves, and so I'm pleased to say that we just launched Shoptweets today. Shoptweets is a web site that scans twitter posts to show you what real people are saying about real stores in real-time. You can see what they really think without any filtering or input from the shop, and you can see how responsive the shop is, by how quickly their customer service team react.

Speaking of being responsive, we built the Shoptweets web site using responsive web design techniques, which means it adapts to whatever device is being uysed to look at it, be that a desktop computer, tablet or mobile device. The website adapts and displays the same content using a visual layout most suited to that device.

Please visit Shoptweets, and let me know what you think.

twitter, responsive web design,

By Graham Miller (Google+), Director, Edward Robertson Limited

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